Skip to content
Returns & Replacements
- Food & Beverage Products: Due to safety and hygiene standards for food items, unopened tea and spice blends can only be returned within 14 days of receipt if undamaged and in their original sealed packaging.
- Damaged or Incorrect Items: If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photo evidence so we can issue a replacement or refund.
- Keepsakes & Merchandise: Unused merchandise (mugs, tumblers, strainers) in original condition may be returned within 14 days. Return shipping fees apply unless the return is due to our error.
